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Does anyone's insurance actually cover 90 days residential? Aetna keeps saying "medical necessity"

Paying for treatment2 answers · asked 1 day ago
AO
Anon_Ohio
asked 1 day ago
They approved 28 days and now the utilization review is fighting the extension. Has anyone appealed successfully? What magic words did your center use?
LA
LauraB
answered 1 day ago
Helpful answer
We went through this in the spring. What worked: the center's utilization-review person requested a 'peer-to-peer' review — their clinical director talking to the insurer's doctor directly, with documentation of continued symptoms and a relapse history. Ask your center: 'Who on your team handles UR, and will you request a peer-to-peer?' If they don't have a real answer, that tells you something. Also ask the insurer for the denial IN WRITING with the clinical criteria they used — appeals get real once things are on paper.
GR
GroundedGreg
answered 23 hr ago
Also worth knowing: 'denied for more residential' sometimes comes with 'approved for PHP/IOP step-down.' That's not always a loss — a good step-down with sober housing kept me on track after my 30 days ran out. Fight the appeal AND ask what they'll approve.
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